Return Policy
Thank you for shopping with us! We always hope that you will enjoy your purchase, but we understand if you need to send it back to us. Please be advised of our return policy:
Our return policy is for store credit only. Items that you wish to send back must be postmarked within 14 days of the delivery date to be eligible for a store credit. Store credit works like cash, and never expires.
All items are eligible for return if:
- All items are unworn, unwashed, unaltered and have the original tags still attached
- Items are shipped back within 14 days of the delivery date.
- All items are free of makeup, deodorant, perfume, or other stains
- The following items are FINAL SALE:
- Sale Items/Promotional Sale Items
- Jewelry/Accessories/Art
- All Seasonal + Holiday Items
- Home & Gift Items
- Bath, Body, & Beauty Items
We do not provide return shipping labels. The customer is responsible for all return shipping costs. Please include your original packing slip so that we may reference your order.
Please mail returns to:
Aster Rose
D114 Morganton Heights Blvd. #1019
Morganton, NC 28655
Once your return is processed, you will receive a confirmation email for store credit within 48 hours. Please keep your store credit email in a safe place to reference the number when ready.
For any questions regarding your order or return, please email valerie@asterroseboutique.com.